{"id":25492,"date":"2019-12-12T17:04:25","date_gmt":"2019-12-12T16:04:25","guid":{"rendered":"https:\/\/www.corpguard.com\/nos-process\/"},"modified":"2021-04-21T12:41:49","modified_gmt":"2021-04-21T10:41:49","slug":"our-processes","status":"publish","type":"page","link":"https:\/\/www.corpguard.com\/en\/our-processes\/","title":{"rendered":"Our processes"},"content":{"rendered":"

[vc_row][vc_column offset=”vc_hidden-sm vc_hidden-xs”][vc_empty_space height=”50px”][vc_column_text]In order to overcome the challenges and changes linked to the governance and social responsibility of security companies, CORPGUARD\u2019s management team has chosen to put into place a new private security operations management system, in line with the demands and directives of the ISO 18788 standard.
\nCORPGUARD\u2019s goal is to satisfy the demands of its clients and partners, increase its performances and influence. This is possible thanks to the implementation of continuous improvement procedures, which ensure the company\u2019s sustainability.<\/p>\n

In order to set up the new private security operations management system, CORPGUARD\u2019s management team desires that each and every contractor contributes to the respect and implementation of the directives established by the ISO 18788 international standard.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”10px”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1592995443204{background-color: #ffffff !important;}”][vc_column width=”1\/2″ css_animation=”none” css=”.vc_custom_1593107633951{background-color: rgba(242,123,48,0.12) !important;*background-color: rgb(242,123,48) !important;border: 3px solid #f27b30 !important;}”][vc_column_text]This standard provides a strict management framework for the activities and risks of organizations conducting or subcontracting security operations as well as update, develop and improve the management of security operations and demonstrate that the organization:[\/vc_column_text]

=<\/span><\/span>=<\/span><\/span><\/div><\/div><\/div>
[vc_column_text]Conducts security operations in a professional way for purposes of to meet the client\u2019s and any third party\u2019s requirements[\/vc_column_text]<\/div><\/div>
<\/div><\/div>
=<\/span><\/span>=<\/span><\/span><\/div><\/div><\/div>
[vc_column_text]Respects the law and human rights[\/vc_column_text]<\/div><\/div>
<\/div><\/div>
=<\/span><\/span>=<\/span><\/span><\/div><\/div><\/div>
[vc_column_text]Conducts its action in line with its national and international engagements[\/vc_column_text]<\/div><\/div>
<\/div><\/div>[\/vc_column][vc_column width=”1\/2″][vc_single_image image=”25493″ img_size=”full” alignment=”center” style=”vc_box_shadow_border”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”10px”][\/vc_column][\/vc_row][vc_row css_animation=”none”][vc_column width=”1\/2″ offset=”vc_hidden-sm vc_hidden-xs”][vc_column_text]The ISO 18788 standard applies to all organizations operating in countries with weak governance and where the law can be challenged by natural or human caused events.<\/p>\n

In addition, CORPGUARD\u2019s management team is committed to put at your disposal all of their resources in order to reach the established objectives.
\nCORPGUARD pays much attention to the satisfaction of its clients, the respect of international standards and conventions. They are fundamental and guide our internal processes, allowing continuous improvement.<\/p>\n

Finally, the CORPGUARD director is elected to the governing board Committee of the International Code of Conduct for Private Security Service Providers\u2019 Association (ICoCA), as a representative of private security service providers\u2019 in Europe and Great Britain.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_empty_space height=”10px”][vc_column_text]<\/p>\n

The purpose of ICoCA is “to promote, govern and oversee the implementation of the International Code of Conduct and to promote the responsible provision of security services and respect for human rights and international law in accordance with the Code”.<\/span><\/h4>\n

[\/vc_column_text][vc_empty_space height=”10px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]<\/p>\n

GRIEVANCES REPORTING PROCEDURES<\/h5>\n

[\/vc_column_text][vc_column_text]CORPGUARD has established procedures that allow its employees and all stakeholders to report any potential violation of the rules set out in its Code of Ethics, the International Code of Conduct for Private Security Companies (ICoCA<\/a>).<\/p>\n

Reports relating to Code violations – ICoCA can be sent confidentially, 24\/7 to the following email: compliance@corpguard.com<\/a><\/p>\n

CORPGUARD, through the “Compliance” department, will respond to any request as soon as possible and provide a detailed response within 10 days.
\nIn accordance with the regulations on the protection of whistleblowers, reports will be treated confidentially, ensuring the anonymity of sources.<\/p>\n

In the event of a report, the Corpguard Group undertakes to:<\/p>\n